Director, Risk and Insurance

Summary of Position

The Director, Risk and Insurance is responsible for the sound financial administration of all insurance and insured employee benefit programs of Girl Scouts of the USA (GSUSA) and those offered to its local chapters. This includes the planning, design, procurement and implementation of various types of commercial insurance, and insured employee benefit plans, to ensure that the national organi¬zation and local chapters are adequately insured against finan¬cial loss. She/he is also responsible for applying risk management practices to GSUSA and Girl Scout chapters exposures outside the area of insurance. The incumbent must balance the complex issues of designing and providing necessary insurance products with coverage that can be supported by afford¬able premiums for GSUSA and Girl Scout chapters.

The Director, Risk and Insurance is accountable for providing comprehensive risk management consulting to GSUSA internal units and to chapters that protects GSUSA and chapters financially and assists in insuring the health and safety of all Girl Scout employees, volunteers, and girl members. She/he serves as a thought partner in providing training and consultation to chapters on development and implementation of risk management policies and procedures. She/he is a subject-matter expert on how to deal with various types of risks – those that may be covered by insurance, and those risks that require the application of specialized risk management knowledge. She/he provides guidance to GSUSA and chapters in understanding the risks being faced and suggests strategies to address those risks, in the areas of property/casualty, directors and officers, employee benefits, workers compensation, volunteers and others. She/he actively advises chapters of Girl Scout sponsored insurance and employee benefit products and recommends adjustments, as appropriate, to ensure GS sponsored programs are meeting the needs of chapters (including employees, volunteers and girl members) at the lowest cost.

The Director, Risk and Insurance will be expected to produce policy guidelines, updated tools/templates/models for risk management related issues, and training at local or regional levels, board orientation and a risk management infrastructure advising best practices.

The Director, Risk and Insurance is also responsible for marketing the risks of GSUSA to underwriters either directly or through the use of brokers/agents. The Director is also accountable for managing one staff member including conducting performance reviews, coaching, development, and providing direction and guidance. The incumbent is responsible for developing the team's budget as well as the entire insurance and insured employee benefit budgets for the organization. The Director, Risk and Insurance contributes to the overall corporate planning function of the organization by developing standards and policies of risk reduction that contribute to the achievement of corporate goals and by translating the insurance needs and priorities of GSUSA into specific programs.

Job Qualifications

• Minimum 10 years of risk management and insurance experience within an affiliated organization, in the insurance field, or within a management consulting firm.

• Demonstrated technical and product specific expertise in risk control evaluation and demonstrated experience in insurance and risk control principles, practices and procedures.

• Demonstrated 5 years managerial/supervisory experience including conducting performance reviews, coaching and directing staff.

• Demonstrated knowledge of risk-related issues within finance, program, insurance, property management, human resources, volunteer management, product sales, etc., as well as an understanding of accounting principles, allocation methods, and cost of insurance.

• Demonstrated experience identifying and resolving potential risk issues using a range of strategies and tactics.

• Demonstrated experience managing employee benefit programs to ensure compliance with ERISA and similar legislation, particularly in the area of defined benefit plans.

• Demonstrated experience with crisis management/reputation management.

• Familiarity with non-profit operations, resources, program and products, and working with diverse constituencies.

• Demonstrated negotiation, time management skills, written/verbal communication, as well as detail-oriented.

• Experience working in a highly collaborative environment with excellent interpersonal skills to build and maintain internal and external relationships.

• Proven advanced analytical, critical thinking, and problem solving skills, with a track record managing and prioritizing multiple projects with frequently changing and tight deadlines.

• Excellent platform skills and experience to make presentations and conduct trainings for diverse audiences.

• Strong computer skills using Microsoft Office Suite with proficiency in Excel, along with other business-related software.

• Travel up to 20% of the time, involving day trips, overnight travel or weekends when required.

• Valid driver’s license to drive to and from various geographic locations.

• Bachelor’s degree in business, finance, insurance or a related field, or equivalent relevant experience.

• ARM™ (Associate in Risk Management), ARM-P™ (Associate in Risk Management for Public Entities), CPCU™ (Chartered Property Casualty Underwriter), or PRM™ (Professional Risk Management) certification or similar risk management professional designation desirable.

EOE/Committed to Diversity